Return & Refund Policy

We accept returns and exchanges within 30 calendar days from the date you receive your items.
To qualify for return, goods must be unworn, unwashed, undamaged, with original tags and packaging intact. Clear photos of the product are required for return approval.

Customized, clearance, final-sale items cannot be returned or refunded unless they arrive defective or wrong.

Before sending back items, you must submit a return request and wait for our confirmation. Unauthorized returns will not be processed.

Buyers bear the return shipping cost unless the issue is our fault: wrong item, defective product, or major quality problem.

Once we receive and inspect your returned goods, we will arrange your refund or exchange. Refunds usually take 3–7 business days to appear in your account, depending on your payment provider.

If you receive damaged or incorrect items, please contact us within 48 hours of delivery with photos or videos as evidence.