FAQ

Q: How long will it take to ship my order?

A: Orders are processed in 1–3 business days. Shipping time depends on your country and courier service.

Q: Can I change my shipping address after placing an order?
A: Please contact us immediately. We can adjust the address only if the package has not been shipped out.

Q: What if the item does not fit me?
A: You can apply for return or exchange within 30 days. Return shipping cost may be at your own expense.

Q: Why does the color look different from the picture?
A: Screen brightness and monitor settings can cause minor color differences. We try our best to show real product colors.

Q: My tracking number shows delivered but I have not received anything.
A: Check with your local post office, courier or neighbors first. Then message us for further help.

Q: Can I cancel my order?
A: Cancellation is allowed before shipment. Once dispatched, you will need to follow the return process.